Our customer service representatives are here to make your online shopping experience easier and more enjoyable. If you still have questions after reading through our Help content, we offer the following options for providing additional information:

• Make purchases from 6 a.m. - 4 a.m. (ET), 7 days a week.
• For questions regarding existing orders, return policies and more, you can reach us Monday-Saturday from 9 a.m. - 10 p.m., or Sunday from 11 a.m. - 8 p.m. (ET).

Click here or submit your question via our email form.

Send any questions, concerns or suggestions directly to our corporate headquarters:

Circuit City Stores, Inc.

Attention: Customer Support

9954 Mayland Drive

Richmond, VA 23233