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 Help:Ordering & Payment

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Placing an order

Using the shopping cart

Once you've located a product and you're ready to go ahead and order, click on the "add to cart" button. Once an item is in your cart, you can adjust the quantity, remove the item and add accessories.

Putting an item in your shopping cart places you under no obligation to purchase the product. Sometimes when we're offering a special sale price, the only way to view this price is by placing it in your cart. Once it's in your cart, you'll see your savings, at which time you can remove the product from your cart, keep shopping or continue with the checkout process.

If you're a registered customer and saved your cart during a previous visit, you can pick up where you left off from any computer after logging into your account. If you left items in your cart and haven't yet registered, these items will still be your cart during your next session as long as you're using the same computer.

View your orders with or without an account

Log in using My Account to view orders, print receipts and rebates, cancel orders (as long as your order hasn’t been shipped or picked up), and edit your account information.

If you haven’t created an account, you can still locate web orders placed at home and in stores. All you need is your ticket number and zip code, or your email address and zip code. You can use your billing zip code or your shipping zip code—whatever’s easier for you. Note: If you log in using your email address, you will see only the orders made using that email address and zip code.

Once you locate your order, you'll be able to access past orders, print receipts and rebates, and cancel orders—as long as the order hasn't been shipped or picked up.

Products not available for purchase

If you want to purchase a product that's sold out, just check the notification box next to the item, and we'll send you an email as soon as the item is back in stock.

A few products are labeled as "Available only in stores." Select manufacturers do not allow us to sell their products online at this time. These products are listed on our site with complete specifications so you can research them, but can only be purchased in our stores. Find a store near you.

 

Ordering & Payment Articles