Find a lower advertised price from another local store with the same item in stock, and we'll gladly beat their price by 10% of the difference. Plus, if you see a lower advertised price within 30 days of your purchase with us, we'll refund 100% of the difference.

Circuit City's Unbeatable Price Guarantee does not apply to services, nor does it apply to special offers or promotions, including rebates, mail-in offers, free-with-purchase offers, limited quantity offers, bundled promotions and special financing. Circuit City's Unbeatable Price Guarantee does not apply to products and services offered by third parties operating in Circuit City's stores.

Q: What is Circuit City's On-Line Price Protection Policy?
A: Many purchases on our website are available for in-store pickup. If you select our In-Store Pickup option, you will automatically get the lowest price we're currently offering on the item(s) you purchased. If the in-store price on the day of pickup is lower than the price you saw on our website the day of your purchase, then you get the store price. We'll automatically refund the difference based on your original payment method.

Q: Can I call to get my refund?
A: No, you must visit one of our stores to take advantage of our Unbeatable Price Guarantee. Bring the advertisement and your original sales receipt to your local Circuit City for the refund.

Q: What do you consider to be a "local store?"
A: "Local store" refers to a competitor's retail store that is in the same market and/or within a reasonable distance of our store.

Q: Do you match "limited quantity" offers by local competitors? What if the item is not indicated as being in limited quantity, but the item is not in stock?
A: Our policy does not apply to local competitors' limited quantity offers. In addition, if a local competitor is out of stock of the particular item, we will not match the local competitor's price. Being "in stock" means that the item is available for sale and delivery that day.

Q: When calculating a local competitor's price, do you take into account mail-in rebates, "free with purchase" offers, or other promotional offers?
A: When calculating a local competitor's price we will only consider the competitor's net price at the point of sale—we will not take into account mail-in rebates or other forms of deferred savings.

Q: When calculating your own price do you take into account mail-in rebates, "free with offers" or other promotional offers?
A: Yes, when calculating our own price, we will take into account all forms of savings available on the item, including mail-in rebates and other forms of deferred savings.

Q: Can I combine a price match with a separate offer from Circuit City?
A: No, you have the choice of the local competitor's offer and price OR our offer and price, but not both. For example, you cannot receive a price match on an item and then apply a coupon or other form of savings to further reduce the price.

Q: Will Circuit City match its own prices?
A: Yes, if you purchase an item from us (in-store or on circuitcity.com) and we advertise the same item at a lower price within thirty days of your purchase, we will refund you 100% of the price difference. Bring the advertisement and your original sales receipt to your local Circuit City for the refund.

Q: Does Circuit City match the prices of Internet retailers?
A: Because many Internet retailers are not authorized sellers, we will only match the prices of our own website (circuitcity.com).

Q: Does Circuit City Puerto Rico match the prices of Internet retailers?
A: No. Circuit City does not match the price of Internet retailers, including its own website in countries or territories to which we do not ship.

Q: Are Circuit City services or protection plans eligible for price matching?
A: Due to the differences in services being performed, Circuit City does not match competitors' service prices. This includes, but is not limited to, services such as delivery, installation and computer services, protection plans, etc.