Circuit City operates a nationwide network of service centers where we provide skilled, factory authorized service and parts for most products. Simply bring your product to the nearest Circuit City store. Merchandise is sent from our stores to our repair centers several times each week and Circuit City offers a 90-day guarantee on all repairs.

You can check the status of a repair by contacting your regional service center. Contact phone numbers for your regional service center are also available on your claim receipt.

If your product needs in-home service, call us toll-free at 888-333-2333 to arrange for a convenient appointment time.

If you are covered by the manufacturer's parts and labor warranty, then repairs will be performed without charge, assuming the defect is covered under the warranty. Be sure to bring your purchase receipt with you when you bring your product in for service so that we can confirm your coverage easily.

If your product is covered under a Circuit City Advantage^SM Protection Plan, then click here for the Cityadvantage Protection Plan available for your product.

If you are in your first year of ownership, you may be covered by your manufacturer's on-site warranty. To find the contact number for your manufacturer, click here.

If you have a computer that needs repair and you purchased a Circuit City Advantage^SM Protection Plan, simply call 800- 555-4615 to arrange for service.

Should your item be out of warranty, we will diagnose the problem and provide a repair estimate for a fee of $39. This $39 fee will be applied to the final cost of your repair charge, but there is no refund if the repair estimate is declined.

Looking for a part that you can easily install yourself, such as laptop battery or cable? We call these consumer-replaceable parts—items that most people can replace or install without the help of a service technician. While not a complete list, here are some more commonly requested consumer-replaceable parts:

If you need a consumer-replaceable part and you believe your product is still under the manufacturer's warranty or a Circuit City Advantage^SM Protection Plan, please call Circuit City's Part Order Center toll-free at 888-333-2333. Business hours are 8 a.m. - 11 p.m. ET, Monday through Friday, and 8 a.m. - 6 p.m. on Saturday. To help us serve you quickly, please have on hand the product brand, model number, serial number and a description of the part you need.

If you believe your product is still covered under the manufacturer's warranty, please contact the manufacturer.

If you would like to purchase a consumer-replaceable part for a product that is no longer covered under warranty, you can get fast and reliable service by sending us an e-mail as explained here.