Unlimited Live Tech Support from firedog - 6 Months

Want your computer and wireless network to run more smoothly? No problem. All you need is a little help from the experts at firedog. We’ll provide unlimited, technical support—remotely via Internet—24 hours a day, seven days a week, for six full months.

Would you rather speak to our experts in person? Bring your computer to the firedog desk at your local Circuit City—this package includes in-store service, too.

Also included are hardware upgrades and remote data backup to keep your important info safe and secure.

Here’s what we’ll do:

24/7 tech support: No matter when you need technical assistance, you can choose to talk or type. Our firedog pros can identify and correct problems through online chat and by remotely accessing your computer via Internet. You can even talk to the technician over the phone while you watch him work.

Computer checkups & upgrades: Whether you bring your computer to us, or invite us to work remotely, we’ll run a diagnostic to identify issues with your hardware, software or operating system. We’ll also detect and remove viruses and spyware. Still want to boost your computer’s performance? Just bring the computer into your local Circuit City, and let firedog upgrade your system with a new hard drive, video card or memory card.

Networking support: Via remote access, firedog will ensure your existing security software is up and running. We'll also review your browser and router security settings and enable password set up—to make sure that your personal data stays personal. This service is for a pre-existing wireless network.

Remote data backup: We’ll store up to 10GB of your data on a remote server, for the length of your service period. Your data will be safe, secure and accessible anytime, from anywhere.

Note: All services will be performed on a single, designated Windows XP or Vista PC only. Service period begins at the date of purchase and expires six months from date of purchase. In-home service is not included. Online customer registration is required for remote service options. Charges for required hardware or software purchases are not included.

Why choose firedog?

We’ve got the answers: firedog is the ultimate one-stop shop for all of your technology needs—we make the complex simple. Only firedog technicians can provide you with the knowledge and expertise you need for your entire technological world.

We stand behind our work: firedog services are guaranteed!

View firedog terms and conditions