Circuit City is a proud brand that America has grown to count on over the years to provide many products which help people enjoy their lives. With a history dating back to 1949, the Circuit City brand lives on as a member of the Systemax group of companies effective May 19, 2009.

CircuitCity.com is all-new and ready to serve you with a wider selection of products than previously offered in Circuit City stores or online . You’ll find an expanded selection of consumer electronics, desktops, notebooks, netbooks, and all the accessories to go with them. We have a HUGE selection of HDTVs, DVD and Blu-Ray players, DVRs, Home Theater Systems, GPS Players, Digital Cameras, Hi-Def Camcorders, Digital Picture Frames and so much more! Plus, we have a greatly expanded selection of computer components, like computer cases, motherboards, memory and processors – all the things to upgrade your current system, or build your own.

On the new CircuitCity.com, you’ll also find extremely affordable deals you won’t find anywhere else. In addition to our incredibly low prices, CircuitCity.com offers world-class online content designed to provide you with the in-depth knowledge you need to make informed buying decisions. Our site features hundreds of professionally produced videos, close-up photographs of each item, product reviews by customers, and countless educational articles written by experts in the computer & electronics industry. CircuitCity.com also features product manuals, spec sheets, brochures and other informational materials to enrich your shopping experience. When you visit CircuitCity.com, you’ll find all the resources you need to shop smart and to shop with confidence.

You can expect fast shipping times from our centrally located warehouse – we expect that more than 90% of our orders will be shipped from our warehouse the same day you place your order (orders placed before 8PM EST). Our goal is your 100% satisfaction!

We have a dedicated call center you can reach at 1-800-THE-CITY (843-2489), 24 hours a day, 7 days a week. Our representatives are some of the best in the industry – here to help you select the right products, complete a purchase or answer any customer service questions you might have.

Thanks for visiting the All-New CircuitCity.com, and we hope you will become a regular visitor!

Our customer service department can be reached 24/7 by phone at 1-800-THE-CITY (843-2489). Purchases will include a packing slip with detailed return directions on the back. Please refer to these instructions when requesting a return authorization.

Our people are, and have always been, our greatest asset We've combined great people with great technology and that means a satisfying and pleasant experience for you. It starts with a professional, courteous, patient and knowledgeable person on the phone. We can help you whether you're buying your first PC, adding memory, adding a peripheral or purchasing hundreds of PCs for a large corporation. Our people are ready to help you, they are among the best in the industry-and we’re proud of each and every one of them. In fact, until they are certified and trained by our customer service and sales leaders, they won't even have the opportunity to take your call.

All orders and transactions involving release of personal information are encrypted using the latest 128-bit SSL encryption technology. Encryption is a process by which we use software to scramble your credit card number and personal information so that they're unreadable by anyone but CircuitCity.com . We are so confident in our security systems that we can provide our Website Security Guarantee, which provides coverage against unauthorized charges on your credit card. In the unlikely event that your credit card company holds you liable for any unauthorized charges to your account resulting from your online purchases at CircuitCity.com, we will cover your liability up to $50.

In the highly unlikely event that you discover unauthorized charges on your credit card within 60 days of your purchase on the CircuitCity.com website, here's how you can redeem your claim:

• Promptly contact your credit card company and report the unauthorized charges. You should ask to speak to a representative of the company's fraud department. They can inform you of the company's fraud claim process and determine whether or not to charge you a personal liability fee (normally $50).
• If your credit card company: (a) determines that the charges were fraudulent charges resulting from your online purchase at CircuitCity.com, and (b) holds you liable for any of the unauthorized charges, contact us immediately. For your convenience, you can contact us by e-mail or by mail. In order to help you, we will need the following information:
  • Your name
  • Daytime phone number
  • Billing address
  • A copy of the credit card statement in question (please circle fraud charges)
  • Proof of your credit card company's fraud determination and liability fee
  • A description of the incident
• Send your letter to:
  
  CircuitCity.com, Credit Card Dept
  7795 West Flagler Street
  Suite 35
  Miami, FL 33144

On May 19, 2009, selected assets of Circuit City, Inc. were sold to Systemax Inc., including intellectual property (trademarks, patents, etc.), domain names, customer lists, contact information, other customer basic information and other assets.

For more information about any transactions that took place prior to May 2009, please click here.

CircuitCity.com, Inc. is a subsidiary of Systemax Inc. - a $3 billion public corporation listed on the New York Stock Exchange and a Fortune 1000 Company. We have the resources to get you what you need, when you need it - along with the culture of customer care that will make it an enjoyable, hassle-free experience. We guarantee it. For more information on Systemax Inc., visit http://www.systemax.com.