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For
years CircuitCity.com has been serving
the needs of each and every customer who calls or logs onto our web
site. Customer service is the most important aspect of our business,
and we want to be there whenever and wherever you need us. If at any
time you need advice, clarification or any additional information
about a product we sell, a service we offer or experience any problem
whatsoever with our company, we want to hear from you. Here's a list
of contact information. Thanks for shopping with us!
SPECIAL
NOTE:
To cancel or modify an order, please call our customer service
department at 1-800-THE-CITY (843-2489). We can not process
this type of request via email.
Please note:
For your safety, please do not include credit card numbers
in your emails. For faster service, please make sure to include
your name, order number or account number, and the item that
you are referring to. Emails containing attachments, advertisements
for other companies, vulgar or offensive content are automatically
deleted, as are any emails spamming our servers. Repeated
attempts to send these type of emails may result in your being
blocked from our servers, and the privilege of emailing us
may be revoked at any time.
Purchases Made Prior to March 31, 2009
Customer service, including warranty claims, regarding purchases prior to March 31, 2009 from Circuit City retail stores or online cannot be handled by the new CircuitCity.com. If you are having trouble with a specific product, you can click here to find the manufacturer support phone number and website for hundreds of the top PC and electronics manufacturers. Extended Warranty Programs CircuitCity.com cannot handle warranty contracts issued prior to March 31, 2009, or solicit renewables or replacements of existing warranty contracts issued prior to March 31, 2009. For orders placed prior to March 31, 2009 click here for more information.
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