Pinnacle Dazzle DVD Video Creator Platinum

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Terrible Video quality and no support
Reviewer: VickiM from Troy, MI on Jul 20, 2006
213 out of 330 found this review helpful

I bought the Dazzle Platinum and it installed quickly and easily. I then transferred some old home movies. The process worked realtively well. There was only one little glitch. You have to specify how many minutes of video you are transferreing or theburn hangs at the end.

The major problem is the video quality. My videos were washed out - very white - making people unrecognizable in many cases, especially in outdoor footage. Plus, there were flashes of color in many areas where it didn't exist onthe originals, like yellowish hues in the pool and green in the sky. When I contacted Pinnacle, they said I could only email questions because there was no live support for this product!

I have had problems with Pinnacle support before, with Studio 9and should have known better that to invest in another of their products. It's going back to the store and I'm buying something else!

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Very good capture card
Reviewer: Eric from moorpark on July 20 2008 on Jul 21, 2008
0 out of 0 found this review helpful

I hope they make a new one.

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Major compatability issues
Reviewer: 4dGT from Lancaster, CA on Jun 17, 2008
5 out of 8 found this review helpful

I first tried installing on my laptop which has XP on it. Everything installed fine, but only could capture a black screen. So, i tried installing on my new computer which has Vista. Many downloads from tech support and hours of install trial and error(Blue screen of death every time I used the device) and I am returning the product. Anything that requires patches and tech support out of the box is not worth buying in my opinion. Your average PC user is not going to spend hours trying to get a new device to work.

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